Terms & Conditions

Last Updated: 12 July 2026

Welcome to DAAMMEE. These Terms & Conditions ("Terms") govern your access to and use of the DAAMMEE website, products, and services. By accessing, browsing, creating an account, or placing an order on our website, you agree to be legally bound by these Terms, our Privacy Policy, Shipping Policy, Return Policy, Refund Policy, and any other policies published on this website. If you do not agree with these Terms, please discontinue the use of our website immediately.

1. About DAAMMEE

This website is owned and operated by DAAMMEE.

Registered & Operational Address:

DAAMMEE
Opp. Mahakal Atta Mill
Baragharia
Siliguri, West Bengal – 734010
India

Throughout these Terms, the words "DAAMMEE," "we," "our," and "us" refer to the website owner, while "you," "your," and "user" refer to any person accessing or using this website.

2. Acceptance of Terms

By using this website, registering an account, or placing an order, you acknowledge that you have read, understood, and accepted these Terms & Conditions.

DAAMMEE reserves the right to modify these Terms at any time without prior notice. Continued use of the website after changes have been published constitutes your acceptance of the updated Terms.

3. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • You are legally capable of entering into a binding contract under Indian law.
  • All information provided by you is accurate, complete, and current.

4. User Accounts

To access certain services, you may be required to create an account.

You agree to:

  • Provide accurate registration information.
  • Keep your account credentials confidential.
  • Accept responsibility for all activities conducted through your account.
  • Notify us immediately of any unauthorized access or security breach.

DAAMMEE reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.

5. Products & Services

DAAMMEE offers authentic Himalayan, Nepalese, Bhutanese, Korean, and Asian food products, beverages, teas, groceries, pickles, handicrafts, prayer essentials, wellness products, and related merchandise.

We strive to ensure that all product descriptions, pricing, images, specifications, and availability are accurate. However:

  • Product packaging may vary from the images displayed.
  • Product colours may appear differently depending on your screen.
  • Prices and stock availability may change without prior notice.
  • We reserve the right to discontinue any product at any time.

6. Orders & Payments

All orders placed through our website are subject to acceptance and product availability.

By placing an order, you agree that:

  • All prices are displayed in Indian Rupees (INR).
  • Applicable taxes and shipping charges will be calculated during checkout.
  • Payment must be completed through approved payment methods.
  • Cash on Delivery (COD) orders may be subject to verification before dispatch.

DAAMMEE reserves the right to refuse or cancel any order due to:

  • Product unavailability
  • Pricing errors
  • Payment verification issues
  • Suspected fraudulent activity
  • Incorrect customer information

If payment has already been received for a cancelled order, an eligible refund will be processed in accordance with our Refund Policy.

7. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery timelines provided on the website are estimates only and may vary due to:

  • Product availability
  • Courier operations
  • Weather conditions
  • Public holidays
  • Remote delivery locations
  • Force majeure events

DAAMMEE shall not be liable for delays beyond its reasonable control.

8. Returns, Refunds & Cancellations

Returns, refunds, replacements, and order cancellations are governed by our respective policies:

  • Return Policy
  • Refund Policy
  • Shipping Policy
  • Cancellation Policy

Customers are advised to review these policies before placing an order.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product photographs
  • Graphics
  • Product descriptions
  • Website layout
  • Icons
  • Text
  • Software
  • Source code

is the exclusive property of DAAMMEE or its licensors and is protected under applicable intellectual property laws.

No material from this website may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful activities.
  • Attempt unauthorized access to our servers or systems.
  • Upload viruses, malware, or harmful software.
  • Interfere with website functionality.
  • Copy, scrape, or reproduce website content without authorization.
  • Misrepresent your identity or submit false information.
  • Violate any applicable Indian laws.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

DAAMMEE does not control these websites and is not responsible for their content, services, privacy practices, or policies.

Your interactions with third-party websites are entirely at your own risk.

12. Disclaimer

All products and services are provided on an "As Is" and "As Available" basis.

While we make every effort to ensure accuracy, DAAMMEE does not guarantee:

  • Continuous availability of the website.
  • Error-free product descriptions.
  • Uninterrupted website functionality.
  • That the website is completely free from technical issues or malware.

Users access and use the website at their own discretion and risk.

13. Limitation of Liability

To the fullest extent permitted under applicable law, DAAMMEE shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Incidental damages
  • Special damages
  • Loss of profits
  • Loss of business opportunities
  • Data loss
  • Business interruption

arising out of the use or inability to use the website or products.

Our total liability, if any, shall not exceed the amount paid by you for the specific order giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless DAAMMEE, its owners, employees, affiliates, suppliers, partners, and service providers from any claims, liabilities, losses, damages, expenses, or legal costs arising from:

  • Your breach of these Terms.
  • Misuse of the website.
  • Violation of applicable laws.
  • Infringement of third-party rights.

15. Force Majeure

DAAMMEE shall not be responsible for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fires
  • Pandemics
  • Government restrictions
  • Political unrest
  • Transportation disruptions
  • Internet outages
  • Courier delays
  • Labour strikes

16. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Siliguri, West Bengal.

18. Contact Us

If you have any questions regarding these Terms & Conditions or require any legal clarification, please contact us:

DAAMMEE
Opp. Mahakal Atta Mill
Baragharia
Siliguri, West Bengal – 734010

Phone: +91 82505 27464

Email: daammee.in@gmail.com

Business Hours:
Monday – Saturday
9:00 AM – 1:00 PM
4:00 PM – 8:00 PM

By continuing to use the DAAMMEE website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.